17th Reintegration Puzzle Conference

Rydges World Square, Sydney
19th-21st June 2024

Stepping Up

How working together can enhance access to services for people exiting prison: benefits of co-location and collaboration between CRC, Housing and Health Services and Government

This panel will explore the experiences of Community Restorative Centre’s (CRC) co-located services: Reintegration Housing Support Program (RHSP) and Housing NSW; The Miranda Project and Penrith Women’s Health Centre; Nepean and Blue Mountains Transitional Service and Link Wentworth Community Housing. CRC is a lead NGO in NSW providing support to people impacted by the criminal justice system (CJS). CRC’s through-care transition programs specialise in supporting people exiting prison with intersecting complex needs through holistic, trauma-informed case management. Drawing on our experience and recent program evaluations, this panel presentation will discuss the benefits of co-located service delivery including developing and strengthening collaboration and partnership. For CRC clients, and people impacted by the CJS, accessing mainstream services can be difficult and exclusionary for a myriad of direct and indirect reasons including exclusion based upon criminal records, the complexity of need (and a lack of understanding how to truly engage and address these needs), and difficult to navigate, often punitive, systems and processes. This exclusion is further compounded by the stigma of criminalisation Co-location bridges the gap to accessing mainstream services and improves outcomes for clients and service partners. The panel will explore questions including, • What are the barriers to accessing mainstream services for criminalised people? • How can co-location and collaboration overcome these barriers? • What to consider in developing and implementing a collaborative model? • What are the outcomes and learnings for clients and partner agencies?

Presenters

Kelly Parker Manager - Reintegration Housing Support Program, Community Restorative Centre

Kelly Parker
Community Restorative Centre Manager – Reintegration Housing Support Program
Kelly Parker is a Wiradjuri woman born and raised on Dharug land in Western Sydney. Kelly has been working in the community services sector for many years working with individuals that have been victims of Domestic and Family Violence and other crimes. Over the past seven years Kelly has been working with men and women involved in the criminal justice system. Kelly has completed a Bachelor of Social Science majoring in Criminology. She is passionate about supporting individuals that are facing challenges in their lives and advocating on their behalf for positive outcomes, safety and change.

Errol Toomey Transition Worker - Reintegration Housing Support Program, Community Restorative Centre

Errol Toomey
Community Restorative Centre Transition Caseworker – Reintegration Housing Support Program, Dubbo.
Errol is a proud Wilay Wiradjuri man and has been working in the community services sector for over 15 years in various roles including Youth work, mental health, early intervention and drug and alcohol.
Errol is currently working in RHSP co-located in DCJ Housing office at Dubbo working with men and women involved in the criminal justice system who are released into homelessness.
Errol, being born and raised in this community, working in this role helps break down barriers between government, community services and local communities.

Jodie Hutchinson Senior Transition Worker - Reintegration Housing Support Program, Community Restorative Centre

Jodie Hutchinson
Community Restorative Centre Senior Caseworker – Reintegration Housing Support Program, Coniston.
Jodie has been working in the community services sector for over 20 years doing a variety of roles including Drug and Alcohol counselling, Domestic and Family Violence Caseworker, Mental Health caseworker and Youth Drug and Alcohol counsellor.
Jodie is currently working in RHSP co-located in DCJ Housing office at Coniston and commenced this position at the beginning of the program in September 2021 working with men and women involved in the criminal justice system who are released into homelessness.
Jodie has completed various certificates including Diploma Counselling, Diploma Community Services, Certificate IV in Alcohol and other Drugs and Certificate IV in Mental Health (non-clinical).
She is passionate in what she does in supporting individuals who are often discriminated against and are facing challenges for various reasons, and she enjoys advocating on their behalf and being pro-active in assisting with getting her clients safe and affordable housing and helping with the reintegration into society.

Jay Tobin Transition Worker - Nepean Transition Program, Community Restorative Centre

JAY TOBIN

Jay Tobin has been a Transition Worker in the CRC Nepean Blue Mountains Transition Service since October 2022. The service is co-located with Link Wentworth Housing in Penrith.
Jay has a strong background in the youthwork sector and prior to his role at CRC had spent almost ten years supporting young people aged 12-25 with multiple and complex needs in the Mount Druitt and Blacktown areas. Jay has used the transferable knowledge, skills and experience gained in youth work and applied it to his transition worker role based in Penrith.
Jay supports men and women experiencing homelessness who are exiting custody in NSW who are planning to reside in the Nepean area of Western Sydney. Jay’s role involves regular pre and post-release contact with clients and ongoing case management, supporting a broad range of needs. In addition, Jay also brings his skillset acquired in education and employment focussed roles to assist his clients progress with reaching their goals.

Rhiannon Moss Case Worker - Miranda Project, Community Restorative Centre

Rhiannon Moss
Community Restorative Centre
Aboriginal Case Worker – Miranda Project
Rhiannon is a Gudang Yadhaykenu woman born and raised on Darug Land in Western Sydney. Rhiannon has lived and worked in community for most of her career, which has allowed her to build strong cultural connections with families and services in Western Sydney. Rhiannon spent time supporting families as a case worker in Mt Druitt for the Department of Communities and Justice, which inspired her move into the community sector. Rhiannon will graduate this year with a Bachelor of Criminology and aims to use both her lived experience of domestic and family violence and acquired knowledge to support the women with whom she works.
Rhiannon is passionate about working alongside women in Western Sydney and aims to enhance understanding of intergenerational trauma and promote the need for cultural healing to services and women in the West. Rhiannon values the sharing of knowledge and advocacy through collaboration and partnership.

Major Sponsor

Minor Sponsor